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Customer Lifetime Value (CLV) Calculator

Calculate how much revenue a customer generates over their entire relationship with your business. Use CLV to guide marketing spend, retention strategy, and growth decisions.

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CLV Formula

CLV = Average Purchase Value × Purchase Frequency × Customer Lifespan
Annual Customer Value = Average Purchase Value × Purchase Frequency
LTV:CAC Ratio = CLV ÷ CAC

Example

Avg Purchase Value = $120 | Frequency = 4/year | Lifespan = 3 years
Annual Value = $120 × 4 = $480/year
CLV = $120 × 4 × 3 = $1,440

Frequently Asked Questions

CLV is the total revenue a business can expect from a single customer account throughout their relationship. It helps businesses decide how much to invest in acquiring and retaining customers.

CLV (Customer Lifetime Value) and LTV (Lifetime Value) are used interchangeably. Some models use LTV to refer to the gross margin-adjusted value, accounting for costs.

A healthy LTV:CAC ratio is 3:1 or higher. This means for every $1 spent acquiring a customer, you generate $3 in lifetime value. A ratio below 1:1 means you are losing money on every customer.

Increase average order value through upsells and bundles, improve purchase frequency with loyalty programs and email marketing, and extend customer lifespan through excellent service and retention strategies.

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